Your questions answered
Need assistance with your behavioral research or tools? Don’t fret. After your purchase and training, we love helping you along the way with:
- Personalized step-by-step guidance by experts
- All-in-one support with MyNoldus
- Exclusive extras with NoldusCare (first year for free!)
Need support now? MyNoldus is the fastest route to get help.
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Peace of mind with NoldusCare
Maintenance and support is vital to a functioning research lab. With NoldusCare you don't have to worry about it anymore. Some of the benefits:
- Direct access to the latest software version
- Priority support: help within 1 business day
- Train your team through Noldus Academy
I am continually impressed by the prompt and professional service and support Noldus provide for us. Thank you! Your fine work on our behalf is always much appreciated.
PROF. STEPHEN CAMPBELL
SIMON FRASER UNIVERSITY, CANADA
A trained team, always and anywhere, with Noldus Academy
Feel assured everyone on your team knows how to use the software and hardware best. With NoldusCare you'll get access to Noldus Academy, our online learning platform.
It's packed with resources to boost your research: Onboarding courses, webinars, video series, quizzes, all crafted by behavioral research experts.
If you complete the training courses on EthoVision XT or The Observer XT you can even earn a certificate! Watch the EthoVision XT introduction video to get an impression.
Show me Noldus AcademyThe clear, step by step guidance for The Observer XT in Noldus Academy helped tremendously when I first started using the tool. I now feel confident in using it and troubleshooting issues. The quizzes and videos were helpful, and I appreciated all the extra materials. Overall, it's a great foundation for anyone looking to use The Observer successfully. I’d rate it 4.5 out of 5!
AMELIA MCLAURIN, HBa.,MSc.
UNIVERSITY OF OTTAWA, CANADA
Trusted by researchers around the world
