Meet Noa
Noa is Noldus’ AI support assistant, here to help you find answers about our products, documentation, licensing and support, instantly and any time of day.
- check Instant answers grounded in real Noldus documentation
- check Natural language, just ask the way you’d ask a colleague
- check A direct route to our team whenever you need a person
What Noa can help with
Ask in your own words, Noa understands natural language and points you to the right answer, or the right team.
Product questions
What a product does, which system fits your research, compatibility and requirements.
Documentation & how-tos
Step-by-step guidance drawn directly from our support knowledge base.
Technical support
Troubleshooting installation, licensing, hardware and software issues.
Pricing & quotes
Pricing for your region, or a quick route to our sales team for a tailored quote.
MyNoldus & licenses
Help with accounts, registration, license access and NoldusCare.
Reaching a human
When you need a person, Noa connects you to the right Noldus team.
How Noa works
Built in-house on Noldus’ own content, with your privacy and accuracy in mind.
Powered by a leading AI model
Noa uses Anthropic's Claude large language model to understand your question and respond naturally. Your messages are processed only to generate an answer - never used to train the model.
Grounded in Noldus content
Rather than guessing, Noa searches our own knowledge base, product documentation and website, and links you to the source.
Region-aware
Pricing and availability reflect your region - Noa shows the right currency where applicable and routes you to local sales where pricing is handled by our team.
Private & secure
Conversations are protected by bot verification and run over an encrypted connection. Please don't share sensitive personal data in the chat.
Noa is an AI assistant and can occasionally be inaccurate or incomplete. For anything critical - licensing, quotes, or account changes - Noa connects you with the Noldus team to confirm. See our Privacy Policy.
Have a question right now?
Noa is ready to help - no waiting, no forms to fill in first.
