menu_book

Knowledge Base

Documentation, guides, and resources for Noldus products.

My hardware license key (dongle) is not recognized

Last updated: Aug 24, 2026

Older drivers for the hardware license keys used in Noldus software may not work in newer updates of Windows 10. Please download this driver and then run or double-click the downloaded file to install it: HASP 8.13

shopping_bag
check_circle

Thank you!

We'll get back to you shortly.

error

Please correct the following errors:

error

error

error

error

By clicking Submit, you consent to Noldus processing your data as described in our privacy policy.

check_circle

Thank you for registering!

We look forward to seeing you at the NoldusViso launch event.

error

Please correct the following errors:

error

error

error

error

error

By clicking Register, you consent to Noldus processing your data as described in our privacy policy.