Knowledge Base

Additional Information

Documentation

CatWalk XT comes with the following documentation:

• CatWalk XT 11.0 - Reference Manual.pdf (the current document). This document describes how to use the CatWalk XT system, and how to install the software and the hardware on the computer. If you purchased the CatWalk XT computer from Noldus Information Technology, all hardware and software on this computer already has been installed and tested.
• CatWalk XT 11.0 - Assembly Instructions.pdf. This document describes how to assemble the CatWalk system and the goal box.
• CatWalk XT 11.0 Quick Start Guide.pdf. This document describes how to set up, carry out and analyze an experiment with CatWalk XT.

Sample Experiments

The CatWalk XT software includes three sample experiments, which contain data collected in real experiments carried out with mice and rats. Sample experiments are a good way to start understanding gait analysis in CatWalk XT if this is the first time you operate the software.

To open a sample experiment:

1. In CatWalk XT, choose Restore Backup in the start screen or choose File > Restore Backup.
2. Browse to C:\Users\Public\Documents\Noldus\CatWalk XT\Experiments\Backups.
3. Select one of the files with extension CWZ and click Open.
4. Select where to save the experiment. By default, experiments are saved in C:\Users\Public\Documents\Noldus\CatWalk XT\Experiments.

Note that the sample experiments are recorded with older versions than CatWalk XT 11.0 and therefore are recorded with the old low resolution camera (640 x 480 pixels instead of 1920 x 1216 pixels).

The Help Menu

The Help menu in the CatWalk XT program contains the following options:

• Help Topics — Displays the PDF of the CatWalk XT Reference Manual (F1).
• Tutorial Videos — Opens a folder on your PC where the tutorials are stored.
• Noldus Online — If your computer is connected to the internet, choose this option and click one of the following items:
  • The CatWalk XT Home Page for general information on CatWalk and relevant publications.
  • Customer Support, then click Support to contact the Help desk.
  • Knowledgebase, then click Resources to search through dozens of entries in a database of questions submitted by our customers with answers by our support staff.
  • Report an Issue to fill a form about an issue you encountered when using CatWalk XT.
• Deactivate License — If you have a software license, you can choose to move a license from one computer to another. Select Deactivate License on a PC in order to be able to activate the same license on another PC.

Introduction

Upgrade License

If you already are a CatWalk user (XT 8/9) and you have purchased the latest version of CatWalk, choose this option to type in the new Upgrade Key number that you have received from Noldus. Enter this number in the newest software version, not the old one.

If you have CatWalk XT 10.0 or 10.5, you do not need to purchase a new license.

About CatWalk XT

Contains information about your copy of CatWalk XT. Click the License Info button to see the name of the registered user and the license number of your software.

Noldus Help Desk

If you have any problems, questions, remarks or comments, please let us know. You can contact us at our support page: my.noldus.com

We offer 24 hour support by help desks in various time zones. Before you contact Technical Support, please have the following information available. To find this information, go to the Help menu and select About CatWalk XT:

• The version number of your copy of CatWalk XT.
• The name of the registered user and the license number (Help > About CatWalk XT > License Info).

Make A PC Report For The Help Desk

This section is needed if the Noldus Help desk asks you to send them a PC report for the CatWalk XT computer.

1. Download the utility from the Help desk and copy it to the CatWalk XT computer.
2. Double-click on the file siw64.exe.
3. Choose File > Create Report File > HTML Report and save the file to your desktop.
4. Send the HTML file as an e-mail attachment to the Help desk.

Source: CatWalk XT 11.0 Reference Manual - Introduction, Noldus Information Technology