Knowledge Base

EthoVision XT 18: Switching from Dongle Key to Software-Based Licensing

Deactivating Your Dongles

Thanks for letting us know which dongles you want to convert to a software-based license.

The next step is to deactivate the dongle key(s) and confirm the deactivation by sending the requested screenshots.

Please Read This First

Deactivation of the license key dongle(s) cannot be reversed!

Once deactivated, dongles have a 5-day grace period before expiring and becoming inactive.

Once you upgrade to a software-based license, you will NOT be able to work in experiments in any earlier version of EthoVision XT.

If you are upgrading from an earlier version, please open that version and make backups of your experiments via File > Make Backup.

Backups (*.EVZ files) can be opened in EthoVision XT 18 via File > Restore Backup.

Complete the entire process outlined in this document (emailing information back and forth with Noldus) within 5 days to avoid losing access to your EthoVision license(s).

If you run into any issues, please submit a support ticket on the MyNoldus client portal.

Step 1: Install EthoVision XT 18

If you are upgrading from an earlier version of EthoVision, download and install EthoVision XT 18 first.

Download the EthoVision XT 18 installation files from MyNoldus:

1. Log in or create a new account on MyNoldus.
2. Go to Downloads > EthoVision XT > Versions > Current Version > Download.
3. In File Explorer, locate the downloaded ZIP file, right-click it, and select Extract All > Extract.
4. In the unzipped folder, locate and double-click EthoVision XT - Setup - 18.XXXX.exe to install.

Step 2: Deactivate Dongle(s)

Repeat the following procedure for each dongle:

1. Insert the dongle into a USB port.
2. Launch EthoVision XT 18.
3. If you are upgrading to version 18 for the first time, the Enter Upgrade Key box will open automatically. If it does not, go to Help > Upgrade...
4. Enter the provided upgrade keys for the inserted dongle.
5. Enter Key 1 and Key 2 (if needed) and click OK.

Step 3: Send Screenshot(s) of Dongle Expiration

1. Insert the dongle into a USB port.
2. Launch EthoVision XT 18.
3. Go to Help > About EthoVision XT > License Info.
4. Take a screenshot of the License Information box using Snipping Tool, Snip & Sketch, or Fn + PrintScreen then Ctrl + V.
5. Email the screenshot(s) to: [email protected].

You will receive the activation key(s) for your software-based EthoVision license within 5 business days.

If you run into any issues, please submit a support ticket on the MyNoldus client portal.

Source: EthoVision XT 18 - Dongle Deactivation