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Documentation, guides, and resources for Noldus products.

FaceReader 10 - Upgrade To FaceReader 10

Last updated: Jul 28, 2026

MediaPipe

MediaPipe offers open source cross-platform, customizable ML solutions

Apache License Version 2.0

https://github.com/google/mediapipe/blob/master/LICENSE

Source code available at:

https://github.com/google/mediapipe

Upgrade To FaceReader 10

To upgrade a previous FaceReader version to version 10, carry out the following steps:

  • Install FaceReader.
    Carry out all steps in The Steps To Install FaceReader.
  • Upgrade the license
    See Upgrade The License
  • Upgrade the Stimulus Presentation Tool.
    See To Upgrade The Stimulus Presentation Tool in Project Analysis

Notes

  • You can install FaceReader 10 9 next to older versions of the software.
  • If you open a project that was created in an older version, it is converted to a FaceReader 10 project and cannot be opened in the older FaceReader version anymore. To work with that project in older versions first create a backup in an older version.
    See Back Up A Project
  • We recommend to use the same FaceReader version within one project.

Upgrade The License

If you have a software license key

Start FaceReader and activate your new license with your software license key following the procedure in Activate FaceReader With A Software License Key.

If you have a hardware key

  1. Insert the hardware key into your computer and start FaceReader.
  2. The system automatically detects the old license on the hardware key and the Enter Upgrade Key window appears. Enter the key code that was supplied to you by Noldus IT. These numbers are normally sent by e-mail or are written in your welcome letter.

If you bought an extra module

When you already have FaceReader and bought an extra module, for example the Action Unit Module, you also need to upgrade your license. Open FaceReader and choose Help > Upgrade. Then enter the upgrade key that was supplied to you by Noldus IT.

Opening an analysis made in a previous version of FaceReader

When you open an analysis in a project that has been made in version 8 or lower of FaceReader, a message will appear in the Analysis Visualization window that, for instance, the mesh and the gaze cannot be shown. You will have to re-analyze the video to see these visualizations.

If the analysis was done with the Children model or the Elderly face model that have become obsolete in FaceReader 10, then a message will pop up asking you whether you would like to switch to the General model. If you select 'Yes' you will see 'General' as the face model in the current settings. The analysis results remain intact.


Source: FaceReader 10 Reference Manual (Help), Noldus Information Technology

Upgrade your research setup

Discover how the latest version can accelerate your behavioral research. Talk to our team.

Noldus is here to assist you throughout the whole process.

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