Knowledge Base

NoldusViso is delivered as a virtual appliance: a pre-built virtual machine image that a technician installs on a server (the VM host) in your organization's network. You don't install anything on your own computer — once the appliance is running, everyone uses NoldusViso through a web browser.

This page describes installation at a glance, so you know what to expect and what to have ready. The step-by-step work is done by a technician using the dedicated installer and its own documentation — see Where the detailed documentation lives.

Important note: installation is a one-time, technician-level task requiring admin access to the server. If NoldusViso is already running in your organization, you can skip this page entirely.

Prerequisites

What your organization needs to have ready before installation:

• A server to host the appliance — a machine meeting the System requirements, with virtualization support.
• A network plan — the appliance needs a stable address: a static IP or a DHCP reservation, so the web address keeps working after reboots.
• A web address (domain) — the name everyone will type in their browser, with DNS pointing it at the appliance.
• Cameras and microphones on the network — the devices you will record with; they are registered after installation (see Manage devices).

1. What installation looks like

The technician runs an interactive installer on the VM host. It walks through everything itself:

1. Checks the host is ready — virtualization, memory, CPU, disk, network.
2. Asks a short series of questions — network setup, the domain, where recordings are stored, and the first administrator account.
3. Installs and verifies — deploys the appliance, configures the network and firewall, and confirms the application is reachable.

The installer computes suitable VM sizing on its own and can be re-run safely if something is interrupted.

2. After installation

• The application is reachable at your organization's chosen web address.
• The first Administrator account exists and can log in, invite users, and assign roles — see User Accounts and Roles.
• Cameras and microphones can be registered — see Manage devices.
• Before the first real session, run through Test Your Setup.

3. Where the detailed documentation lives

In-depth installation guides and technician-level troubleshooting deliberately live outside this Help:

• The installer's built-in manual explains every prompt in plain language — the technician can print it from the installer itself.
• The technician documentation shipped with your deployment covers host preparation, networking, certificates, offline installation, and day-2 operations (backup, restore, updates).

For everyday problems after installation — the application can't be reached, audio or video issues, recordings out of sync — see Troubleshooting for Technicians.

Links

• System requirements
• User Accounts and Roles
• Manage devices
• Test Your Setup
• Troubleshooting for Technicians