Knowledge Base

Problem

A prospective customer or researcher wants to evaluate EthoVision XT 19 before purchasing a full license and needs to know how to obtain a temporary trial or evaluation license.

Details

Noldus offers trial (evaluation) licenses for EthoVision XT 19 to allow prospective customers to test the software before committing to a purchase. Trial license requests are typically handled by the Noldus inside sales team and are issued through the customer's MyNoldus account or via direct email communication. The trial license is time-limited and may have feature restrictions. This is distinct from the unlicensed analysis-only mode that is available by default after installation.

Solution

1. Contact Noldus via the website contact form (noldus.com), by email, or through your regional distributor to request a trial license for EthoVision XT 19.
2. Provide your name, institution, country, and a brief description of your intended use case.
3. The Noldus inside sales team will review your request and, if approved, issue a time-limited trial activation code.
4. Download EthoVision XT 19 from MyNoldus (noldus.com/app/home) — you may need to create a free MyNoldus account if you do not already have one.
5. Install EthoVision XT 19 and activate it using the trial license code provided.
6. During the trial period, evaluate the software for your specific application. Contact Noldus support if you need assistance during evaluation.
7. If you decide to purchase, contact Noldus sales to obtain a full commercial license and activation code.