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Knowledge Base

Documentation, guides, and resources for Noldus products.

Do we charge customers for TrackLab updates and upgrades?

Last updated: Aug 24, 2026

General guidelines:

  • All upgrades from TL1 to TL2 are free of charge. This applies to the software. Any hardware (anchors, tags, etc) of course will have to be paid for.
  • All point updates (e.g. 2.8 > 2.11) are free, as long as they are performed under NoldusCare.
  • Future upgrades: upgrades from TrackLab 2 to TrackLab 3 will come at a cost. There will also be optional add-ons. For more information, ask the Product Manager.

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