Knowledge Base

How to re-name a computer with a Viso setup

Renaming the computers is a known problem, as there are cases where the computer names are stored:

1. Rabbitmq has to be reinstalled to work, as it saves the computer name on install and uses it for rabbitmq.
2. If video file names contain a path like //visorecorder1/media/video1.mp4, the database maintenance tool needs to be used to find the new location of the files (like //aic-congres01/media/video1.mp4)

The process can be: 

1. Stop everything
2. Make a backup of the database
3. Uninstall nlinx server
4. Make the computer renames
5. Reinstall nlinx server
6. Start viso and check if video files can be found, if not use the database maintenance tool
7. Check the live preview of the rooms, it may be needed to recreate the locations