Knowledge Base

How to reboot a Viso Services/Recorder Computer

Last updated: Aug 24, 2026

1. Click on the start menu and open Remote Desktop Connection.
2. In the field labeled Computer, enter the hostname of the Viso Services or Viso Recorder computer. In most installations, this name is Viso-Recorder1.
   
3. When prompted for a username and password, enter them. If the computer was supplied by Noldus, the username will usually be Noldus with the password Noldus123.
   
4. Now, at the Viso Recorder desktop, reboot the computer from the start menu as normal.