menu_book

Knowledge Base

Documentation, guides, and resources for Noldus products.

The Observer is not letting me create new projects, only new projects from templates

Last updated: Aug 24, 2026

There are two types of licenses for The Observer: full licenses and coder licenses. Coder licenses are meant only for coding in existing projects; you can also use them to create a new project but only from a template you've already set up. A full license can be used to create new projects. So, if you can only create projects from templates, you have a coder license plugged in. Close The Observer, unplug the coder license, and plug in the full license if you would like to create a new project.

shopping_bag
check_circle

Thank you!

We'll get back to you shortly.

error

Please correct the following errors:

error

error

error

error

By clicking Submit, you consent to Noldus processing your data as described in our privacy policy.

check_circle

Thank you for registering!

We look forward to seeing you at the NoldusViso launch event.

error

Please correct the following errors:

error

error

error

error

error

By clicking Register, you consent to Noldus processing your data as described in our privacy policy.