Viso rooms are showing offline
Last updated: Aug 24, 2026
- Download & Unzip to a folder named Noldus Configuration Do Not Delete on the root of the C:\ Drive Link: Download
- Open a Command prompt with admin rights
- Navigate to win64 folder of unzipped file
cd c:\Noldus Configuration Do Not Delete\nssm-VERSION\nssm\win64 - Start the service manager with this command
<nssm install “Viso Recorder Manager”> - On application tab, browse to the path to the recorder manager
< C:\Program Files\Noldus\Viso Recorder VERSION\VisoRecorderManager.exe>

- In the Service name field put <Viso Recorder Manger>

- Click “Install Service”


- In the start menu, type “Startup” and open Startup Applications.
- Turn off automatic startup for Viso Recorder Manager
- Reboot the computer