Knowledge Base

Software License Key Or Hardware Key

A license for FaceReader comes with either a software license key or a hardware key. The license determines which options are available to you.

See Modules

Software License Key

Your software license key makes either one or multiple activations of the software possible, depending on the number of licenses that you purchased and the type of activation that you choose. For information on how to activate your license see Activate FaceReader with a software license key.

Hardware Key

A hardware key is a very important piece of equipment, as it represents the full value of your license and cannot be replaced if lost. You can install FaceReader on more than one computer. However, to work with the program you need to insert the hardware key into one of the computer's USB ports.

IMPORTANT Please make sure that you do not lose the key! You will need to pay for a new license if so. Also be careful with it, because it is sensitive and can be easily damaged.

The drivers for the hardware key are installed together with FaceReader. First install FaceReader with the drivers for the hardware key, then connect the hardware key to the computer. If you connect the hardware key first, other drivers are automatically installed which may lead to incorrect functioning of the hardware key. When the hardware key is installed and connected properly, a red light glows inside it.

The Steps To Install FaceReader

Aim

To set up the computer to work with FaceReader.

Prerequisites

• You have a license for FaceReader. This can be a software license key or a hardware key.
  See Start FaceReader
• You downloaded the FaceReader installation file from the MyNoldus portal (my.noldus.com).
• You did not order a computer with FaceReader from Noldus IT. If you did, all your software and any internal hardware is already installed and tested and you can skip this topic.
• You have administrator rights on the computer for FaceReader. This means you either are the system administrator or a member of the Windows group Administrators and have been assigned administrator rights.
• You checked the packing list to make sure all the components are present. If any of the components listed is missing or damaged, please report this to Noldus IT immediately.
• Your computer meets the System requirements needed for FaceReader 10.

Procedure

Carry out the following steps:

• Turn off automatic device driver installation and automatic updates
• Select correct power options in Windows 10
• Install FaceReader

Source: FaceReader 10 Reference Manual (Help), Noldus Information Technology