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Track3D — Error 'pushanimate_Callback at 2293' When Closing the 3D Chart Window

Last updated: Nov 01, 2026

Problem

An error message referencing 'Track3D > pushanimate_Callback at 2293' appears when working with the 3D chart in Track3D.

Details

This error is triggered when the user closes the 3D chart window while an animation is still running. The software does not handle this sequence gracefully and throws a callback error. Affects Track3D users who interact with the animation and chart window.

Solution

1. Do **not** close the 3D chart window while an animation is playing.
2. First, **stop the animation** using the stop/pause control within the software.
3. Once the animation has fully stopped, **close the 3D chart window**.
4. If the error has already occurred, restart Track3D and follow the correct sequence going forward.

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